Cyara, a US based SJE Group investment and the leading automated customer-experience (CX) assurance platform, has appointed Paul Tocatlian to Vice-President of Engineering.
An experienced manager of large technical teams, Mr. Tocatlian brings to Cyara a deep understanding of omnichannel customer engagement technologies, positioning him perfectly to lead Cyara’s engineering team as it embarks on accelerating expansion of Cyara’s Automated CX Assurance platform.
During his twenty-year career, Paul has held numerous management and technical positions at companies ranging from very early stage through IPO, and for industry giants such as AT&T Bell Labs, BEA Systems, Minerva Networks, and Global Knowledge. He holds an M.S.E. in computer and information science from the University of Pennsylvania and a B.S. in computer science from the American University in Paris.
The SJE Group congratulates Paul Tocatlian, Alok Kulkarni (founder and CEO of Cyara), and the rest of the Cyara team